Homeowners insurance typically covers roof replacement only when damage is caused by specific events like storms, high winds, hail, or fallen trees. Insurance won't pay for a new roof due to normal wear and tear or age-related deterioration. Our team can perform a thorough inspection and documentation of storm damage to support your insurance claim, though we cannot guarantee approval as that determination rests solely with your insurance provider.

Homeowners insurance typically covers roof replacement only when damage is caused by specific events like storms, high winds, hail, or fallen trees. Insurance won't pay for a new roof due to normal wear and tear or age-related deterioration. Our team can perform a thorough inspection and documentation of storm damage to support your insurance claim, though we cannot guarantee approval as that determination rests solely with your insurance provider.

Our installation practices strictly adhere to manufacturer specifications and local building codes. We use only manufacturer-approved fasteners and materials, install proper ice and water shield protection in vulnerable areas, and follow precise ventilation requirements. Improper installation can void your material warranty, which is why we maintain manufacturer certifications and ongoing training for all our roofing teams.

Highland Homes maintains full licensing, bonding, and insurance coverage including workers' compensation and liability insurance. Without proper insurance, homeowners could be responsible for medical bills if workers are injured on their property. We provide written proof of all credentials, have a permanent local office (not just a P.O. box), and can supply references from completed local projects. We encourage you to verify our credentials through Louisiana's contractor licensing board.

The cost of a new roof depends on several key factors including your home's size, roof complexity (pitch, number of valleys, dormers), material selection, and if any underlying issues need to be addressed. While the average cost for an asphalt shingle roof on a standard middle-class home is around $20,000, pricing is highly area-dependent. At Highland Homes, we provide detailed, transparent estimates that break down all costs involved. We're happy to explain how different materials and options affect your investment and potential long-term savings.

Yes, sharing your insurance estimate with us helps ensure we understand the full scope of work approved by your insurance company. This transparency allows us to identify any discrepancies between the insurance adjuster's assessment and what we believe is necessary for a quality roof installation. We can help explain any differences and, when appropriate, provide documentation to support supplemental claims for items that may have been overlooked in the initial assessment.

A typical residential roof replacement takes 1-3 days depending on your home's size, roof complexity, and weather conditions. Our process includes: 1) Property protection setup with tarps and barriers, 2) Removal of existing roofing materials, 3) Inspection and repair of the roof deck, 4) Installation of underlayment and water barriers, 5) Application of new roofing materials, 6) Installation of flashing and ventilation components, and 7) Thorough cleanup and final inspection. We'll provide a specific timeline for your project and keep you informed throughout the process.

Protecting your home and landscape is a top priority. We use specialized tarps and barriers to shield your siding, windows, landscaping, and outdoor fixtures from falling debris. Our cleanup process includes multiple magnetic sweeps of your property to collect nails and metal debris, thorough removal of all roofing materials, and inspection of gutters and downspouts. We treat your property with the same care we would our own homes, and our team is trained to minimize disruption to your daily life during the project.